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FAQ
Insurance & Pricing
Insurance & Pricing Information
Clear, upfront pricing with flexible payment options
We believe in transparent pricing and making the purchase process simple. Our website displays self-pay pricing for convenience, while insurance options are available through our team to ensure you receive accurate coverage details and the best possible out-of-pocket cost.
All prices shown on our website are self-pay (cash) prices. These apply when purchasing directly online without using insurance. Insurance pricing varies based on your plan and medical necessity and must be verified separately.
Yes, insurance can be used, but purchases cannot be completed online. Please contact us so we can verify your coverage, obtain any required authorization, and provide an estimated out-of-pocket cost before placing your order.
Insurance companies determine their own contracted rates and coverage rules. Depending on your plan, the insurance price may be higher, lower, or not covered at all.
Some products do not require a prescription. However, many items covered by insurance require a doctor’s order or supporting documentation. We will guide you through what’s needed during insurance verification.
No. Orders placed online are processed as self-pay and cannot be converted to insurance after checkout. If you plan to use insurance, please contact us before ordering.
If an item is not covered or your deductible applies, you may still purchase the product at the self-pay price listed on our website.
Most insurance verifications are completed within 1–3 business days. Items requiring prior authorization may take additional time.
Please call us at 410-720-9002 or complete the “Check My Insurance” or “Request Insurance Pricing” form below. Our team will review your information and contact you to assist with coverage verification, pricing, and next steps.
Check My Insurance & Pricing
Quickly verify your coverage and get an estimate
Complete the form below, and our team will review your insurance benefits, confirm what’s covered, and provide your estimated out-of-pocket cost. Orders using insurance are handled offline to ensure accuracy and compliance.