Privacy Policy

Effective Date: January 12, 2025

Pristine Medical Equipment and Accessories Inc. (“we”, “us”, or “our”) operates the website pmeaccessories.com (“the Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using the Service, you agree to the practices described in this policy.

1. Information Collection and Use

We collect several types of information for various purposes to provide and improve our Service.

1.1 Personal Data

We may ask you to provide personally identifiable information (“Personal Data”), including but not limited to:

  • First name and last name

  • Email address

  • Cookies and usage data

1.2 Usage Data

We may collect information about how the Service is accessed and used, such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Date and time of visit

  • Time spent on pages

  • Device identifiers

  • Diagnostic data

1.3 Tracking & Cookies

We use cookies and similar tracking technologies (beacons, tags, scripts) to track activity, store certain information, and improve and analyze our Service.

Types of cookies we use:

  • Session Cookies – operate our Service

  • Preference Cookies – remember your settings

  • Security Cookies – enhance protection

You may refuse cookies in your browser settings, but some features may not work properly.

2. How We Use Your Data

Pristine Medical uses collected data to:

  • Provide and maintain the Service

  • Notify you about changes

  • Allow participation in interactive features

  • Provide customer care and support

  • Improve the Service

  • Monitor usage

  • Detect, prevent, and address technical issues

3. SMS Communications

Pristine Medical Equipment and Accessories Inc. may send text messages to customers who have consented to receive SMS communications. Messages may include:

  • Application or intake links

  • Order and delivery updates

  • Appointment reminders

  • Customer service notifications

Message frequency varies. Message and data rates may apply.

We do not share mobile numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

You may opt out at any time:

  • Reply STOP to cancel

  • Reply HELP for assistance

4. Transfer of Data

Your information may be transferred to and stored on servers outside your state or country. By submitting information, you consent to this transfer and processing in the United States.

We take reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy.

5. Disclosure of Data

We may disclose Personal Data in good faith when necessary to:

  • Comply with legal obligations

  • Protect our rights or property

  • Investigate possible wrongdoing

  • Protect user safety

  • Defend against legal liability

6. Security of Data

We strive to use commercially acceptable means to protect your Personal Data, but no method of transmission or storage is 100% secure.

7. Service Providers

We may employ third‑party companies to:

  • Facilitate our Service

  • Provide the Service on our behalf

  • Perform Service‑related tasks

  • Analyze Service usage

These providers may access Personal Data only to perform tasks on our behalf.

7.1 Analytics – Google Analytics

Google Analytics tracks and reports website traffic. You may opt out using the Google Analytics browser add‑on. More information: https://policies.google.com/privacy

8. Links to Other Sites

Our Service may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to review their Privacy Policies.

9. Children’s Privacy

We do not knowingly collect information from individuals under 18. If you believe a child has provided Personal Data, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes are effective when posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, contact us: